AMAZING WORDPRESS SUPPORT

Already a customer? Submit a Support Ticket

Pricing

WordPress Care Packages

Service
Premium Hosting Your website will be hosted on our dedicated servers which will provide you with added security and speed.
Core & Plugin Updates If you know WordPress, you know it consisently requires updates to its core and plugins. We will perform this maintenance for you, and address any errors that may occur during the process.
Daily Backups
Website Recovery We make rolling your website back to a previous version a simple process.
Storage Space
Visits / Mo Number of unique visitors within a 24 hour period.
Web Security Password encryption, regular updates, as well as a spam blocker on any forms is included with the Small Business Plan. More robust plans include Advanced Security – a firewall and the best security available for WordPress systems. There will be limited login attempts, ip address blocking, malware scans and removal, as well as Two-Factor Authentication.
Included Support Time Time that can be used for changes to your website throughout the year.
Spam Blocker
Premium Plugins Select plans include pro licenses for premium versions of plugins like Ninja Forms, Wordfence, Migrate DB Pro, Essential Grid and more. This saves you money, keeping you from the need to buy your own pro licenses.
Staging Site We will make a duplicate of your website for testing, updates, and new addon projects.
Faster Website Speed Adding a Content Delivery Network(CDN) to your website will help improve your SEO by increasing your website's loading time.
Performance Monitoring We will monitor your website for any performance downtime.
Google Analytics Tracking
E-Commerce If you have a cart system on your website, Enterprise Level or higher is the only approved level of support.
Malware Scan Monthly scanning of your website for malware attacks.
Site Speed Optimization We will optimize your website following best practices and taking advantage of caching and content delivery networks.
Small Business
$ 99 / month
Premium Hosting Your website will be hosted on our dedicated servers which will provide you with added security and speed.
Core & Plugin Updates If you know WordPress, you know it consisently requires updates to its core and plugins. We will perform this maintenance for you, and address any errors that may occur during the process.
Daily Backups
Website Recovery We make rolling your website back to a previous version a simple process.
Storage Space
5GB
Visits / Mo Number of unique visitors within a 24 hour period.
5K
Web Security Password encryption, regular updates, as well as a spam blocker on any forms is included with the Small Business Plan. More robust plans include Advanced Security – a firewall and the best security available for WordPress systems. There will be limited login attempts, ip address blocking, malware scans and removal, as well as Two-Factor Authentication.
Standard SSL
Included Support Time Time that can be used for changes to your website throughout the year.
Pay As You Go Get a discounted rate @ $85/hr for changes as needed.
Spam Blocker
Premium Plugins Select plans include pro licenses for premium versions of plugins like Ninja Forms, Wordfence, Migrate DB Pro, Essential Grid and more. This saves you money, keeping you from the need to buy your own pro licenses.
Staging Site We will make a duplicate of your website for testing, updates, and new addon projects.
Faster Website Speed Adding a Content Delivery Network(CDN) to your website will help improve your SEO by increasing your website's loading time.
Performance Monitoring We will monitor your website for any performance downtime.
Google Analytics Tracking
E-Commerce If you have a cart system on your website, Enterprise Level or higher is the only approved level of support.
Malware Scan Monthly scanning of your website for malware attacks.
Site Speed Optimization We will optimize your website following best practices and taking advantage of caching and content delivery networks.
Premium
$ 199 / month
Premium Hosting Your website will be hosted on our dedicated servers which will provide you with added security and speed.
Core & Plugin Updates If you know WordPress, you know it consisently requires updates to its core and plugins. We will perform this maintenance for you, and address any errors that may occur during the process.
Daily Backups
Website Recovery We make rolling your website back to a previous version a simple process.
Storage Space
25GB
Visits / Mo Number of unique visitors within a 24 hour period.
50K
Web Security Password encryption, regular updates, as well as a spam blocker on any forms is included with the Small Business Plan. More robust plans include Advanced Security – a firewall and the best security available for WordPress systems. There will be limited login attempts, ip address blocking, malware scans and removal, as well as Two-Factor Authentication.
Advanced
Included Support Time Time that can be used for changes to your website throughout the year.
12 Hours / Yr
Spam Blocker
Premium Plugins Select plans include pro licenses for premium versions of plugins like Ninja Forms, Wordfence, Migrate DB Pro, Essential Grid and more. This saves you money, keeping you from the need to buy your own pro licenses.
Staging Site We will make a duplicate of your website for testing, updates, and new addon projects.
Faster Website Speed Adding a Content Delivery Network(CDN) to your website will help improve your SEO by increasing your website's loading time.
Performance Monitoring We will monitor your website for any performance downtime.
Google Analytics Tracking
E-Commerce If you have a cart system on your website, Enterprise Level or higher is the only approved level of support.
Malware Scan Monthly scanning of your website for malware attacks.
Site Speed Optimization We will optimize your website following best practices and taking advantage of caching and content delivery networks.
Enterprise
$ 399 / month
Premium Hosting Your website will be hosted on our dedicated servers which will provide you with added security and speed.
Core & Plugin Updates If you know WordPress, you know it consisently requires updates to its core and plugins. We will perform this maintenance for you, and address any errors that may occur during the process.
Daily Backups
Website Recovery We make rolling your website back to a previous version a simple process.
Storage Space
50GB
Visits / Mo Number of unique visitors within a 24 hour period.
100K
Web Security Password encryption, regular updates, as well as a spam blocker on any forms is included with the Small Business Plan. More robust plans include Advanced Security – a firewall and the best security available for WordPress systems. There will be limited login attempts, ip address blocking, malware scans and removal, as well as Two-Factor Authentication.
VIP Security
Included Support Time Time that can be used for changes to your website throughout the year.
12 Hours / Yr
Spam Blocker
Premium Plugins Select plans include pro licenses for premium versions of plugins like Ninja Forms, Wordfence, Migrate DB Pro, Essential Grid and more. This saves you money, keeping you from the need to buy your own pro licenses.
Staging Site We will make a duplicate of your website for testing, updates, and new addon projects.
Faster Website Speed Adding a Content Delivery Network(CDN) to your website will help improve your SEO by increasing your website's loading time.
Performance Monitoring We will monitor your website for any performance downtime.
Google Analytics Tracking
E-Commerce If you have a cart system on your website, Enterprise Level or higher is the only approved level of support.
Malware Scan Monthly scanning of your website for malware attacks.
Site Speed Optimization We will optimize your website following best practices and taking advantage of caching and content delivery networks.

Have Questions?

Our Features

All Packages Include 

Website Security

Added spam blockers and two-step verification can be added to your website so that you truly have a safe website for all of your visitors to trust.

Premium Hosting

Your website will be hosted in a safe and fast environment.

Daily Backups

Every website needs to have backups in place daily. If you ever need to roll back your site to a previous version it’s an included service.

Discounted Rates

Receive a significantly reduced hourly rate for maintenance needed on your website in a pay-as-you-go model. Simply request any changes needed.

Performance Monitoring

We will monitor your website for any perfomance downtime.

Updates

If you know WordPress – you know that it requires updates to the plugins and core multiple times per month. We handle these updates for you.

We offer more than just supporting your website. We want you to be able to get in touch with us to brainstorm about your next project. We aren’t just writing code for you – we’re partnering with you to improve your online presence and to drive your sales! Our goal is to offer the best customer support in the WordPress industry. 

Built to Last

Optional Custom Support Plans

More Support Time

Need more hours each month? We can create a custom support plan to include as many hours per month as needed.

Select Hosting

If you need to stay on your own server space and would like our team to still help support your WordPress website – that’s an option as well.

We’re Different

WHY CHOOSE US

We’re ready to help you fix and improve your WordPress website. While WordPress is very user-friendly it can still have a learning curve and even be too much to maintain yourself if you’re busy running your business. Let us take care of this part for you.

FAST SUPPORT

Our advanced ticket system allows you to submit your request to our team and have an immediate response.

WORDPRESS ONLY

While many companies offer support for all kinds of websites – We build on WordPress. We know only WordPress.

LOCAL TEAM

Our team is located in Ottawa, ON. When you need help we will quickly respond with a solution.